How CORE handles member information.
This policy explains what data CORE may collect, why it is used, how it may be shared, and how members can contact CORE about privacy questions.
Last updated: 10 May 2026
1. Who operates CORE
CORE / CORE Community Hub is operated by ProTech Software Labs FZ-LLC, a UAE free zone company registered in Ras Al Khaimah Economic Zone.
Company information
- Legal entityProTech Software Labs FZ-LLC
- Brand/trading productCORE / CORE Community Hub
- JurisdictionRas Al Khaimah Economic Zone, United Arab Emirates
- Legal typeFree Zone Limited Liability Company, FZ-LLC
- Licensed activitiesSoftware House; Information Technology Consultants; Media & Marketing Consultancy
- Services Licence No47010249
- Media Licence No17002687
- Registered addressFOB50597, Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates
- Emailinfo@corecommunityhub.com
2. Data collected
CORE may collect the following information for membership administration and service operation:
- Name.
- Email address.
- Payment confirmation/status.
- Membership status.
- Communication preferences.
3. Purpose of processing
CORE uses member information for membership administration, community access, customer support, payment reconciliation, service updates, moderation, account records, and communication about CORE services.
4. Data sharing
CORE shares data only where needed to operate the service, including with service providers necessary to operate the service, payment provider, hosting/tools, communication tools, and where legally required.
CORE does not sell member personal information.
5. Payment information
Online payments may be processed through a third-party payment provider. CORE may receive payment status, confirmation, transaction reference, or reconciliation information needed to administer membership access.
6. Data security
CORE uses reasonable administrative, technical, and organisational measures to protect member information. No online service can guarantee absolute security, but CORE aims to limit access to information to those who need it for service operation.
7. Data retention
CORE retains member information for as long as reasonably needed to administer membership, provide community access, meet legal or accounting requirements, resolve disputes, enforce policies, and maintain accurate service records.
8. User rights and contact
Members may contact CORE to request access, correction, or deletion of their personal information where applicable. Some information may need to be retained for legal, accounting, security, or legitimate service administration reasons.
Privacy contact email: info@corecommunityhub.com.
9. Updates to this policy
CORE may update this Privacy Policy from time to time. Updated versions will be posted on this website with a revised date.